Tricked into buying out my devices

[PlantBegoniaBrooklyn]

I am reposting this because I am not gettin g any assistance. I posted this a few days ago and Verizon told me to continue the conversation via private message. I replied to their message and gave the info that I was asked for and they didn’t write back. Most frustrating. 

In June 2024, I ported out of Verizon with 4 iphones but quickly came back to Verizon after about 15 days at another carrier because I had a very high amount of unpaid device fees at Verizon. I did not realize this would happen, so I called Verizon immediately upon being made aware of the large amount of money owed and asked Verizon to bring me back into Verizon with everything the same way that it was before, so that I could continue paying off the devices monthly (and, I was getting a credit for the amount of the payments, resulting in a net cost of $0 per month as I paid out the devices). Again, I came back to Verizon less than 3 weeks after porting out. After coming back to Verizon, I was surprised when Verizon sent me a bill for the entire unpaid device payment value. I called verizon to ask about this, and the agent assured me that I would not have to pay this, and that they would take care of the problem, and issued a refund for the entire charge. They told me that this never should have happened, that it was a mistake on Verizon's part. I was told that they should have brought me back into the same account that I had been using before porting out of Verizon, but instead what mistakenly happened was that the old account was closed and I was brought into a new account. This has made it impossible to reinstate the device agreement, the change from the old account to the new one. I have been through many conversations with quite a large number of Verizon agents since then, and each step of the way I was assured that this mistake would be corrected and that they would reinstate the device payment agreements. However, I did receive another bill for the unpaid device payments again, and this money was taken out of my bank account, even though Verizon turned off  autopay in my account in order to prevent the money from being taken from my bank. I was told this was being done because we had to wait until the charge posted to my verizon account, and that we had to wait till it was posted (but the fee would not actually be taken from my bank) in order to be able to reinstate the device payment agreement. So, I accepted the Verizon agent's plan and waited. I was told that once this charge posted to my account, they would then reinstate the device agreement. Then, I saw that the money had in fact been taken from my bank account. I called Verizon to tell them about the situation and they then changed their position to be that the device payment agreement could not be reinstated and there was nothing further that they could do for me. This is where I am today: Having been told by quite a few Verizion agents that the problem was caused by Verizon's error in the way my account was set up when I returned to Verizon (they failed to do a "win back", and instead closed my old Verizon account and opened a new one), Verizion's new position is now that they cannot reinstate the device payment agreement and I must accept that I have paid the extremely huge device payment fee and nothing can be done about it. The fact that I was assured by so many Verizon agents that this problem was caused by an error on Verizon's part, and that they all promised me they would fix it, that has all disappeared and I am left with having paid a huge sum that I. never would have had to pay had they done the win back (the process for bringing a customer back to Verizon) correctly.  How is any of this fair? How can this actually be happening? What recourse do I have?