Trying to pay bill but its asking me to link accounts.

nharris28
Newbie

Very frustrating and again, a big time waste. I am trying to login to my account to pay my bill, except after I login it says I need to link my account to pay my bill. Okay. Go to link account and it either says I'm not recognized or already logged in.

Try to use the chat help, it says the same thing. Asks me to login when I already am, then I go to do it again and get an error. Impossible to use. What a disaster.

Oh, and Verizon, you owe me $100. Are you really going to make me ask?

1 Reply
kh_jenn
Moderator
Moderator

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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