Trying to switch the family to verizon
Sacagaweea
Newbie
  • I'm trying to switch the family from tmobile to verizon because verizon has a really good deal right now but they make it impossible to check out online. It tells me that my form of payment can't be accepted ? I've tried all 5 of my cards and all my wife's cards ? It tells me the same thing every single time. I've talked to numerous chat agents that send me payment links and everytime I get the same thing . I've called my bank multiple times and it gets taken out but verizon instantly reverses the charge . You'd think if verizon wanted more customers they'd allow you to check out ? This is ridiculous.  And don't tell me to go in store , there is not a store within a 2 hour radius of me. That's not an option. 
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vzw_customer_support
Customer Service Rep

We're sorry to read about the issue with setting up service with Verizon. Please contact our Sales team at 800-256-4646 so they can assist you. ~Peter

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