UNAUTHORIZED PAYMENT TAKEN

[Homeacct]

We paid last night online and had a setup arrangement for next week. Today I see they (Verizon ) took 775$ from my acct without my consent and it’s Easter tomorrow I have checks out there that are going to bounce and have called 4 different numbers and not able to speak to anyone about this matter this is unacceptable and I need this FIXED IMMEDIATELY 

[LawrenceC]

Hi Homeacct,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.