I keep receiving phone calls and emails that VzB can save on my current package. But when i try to go online, it says I have a pending order. That pending order is over a month old, for the Quantum gateway router.
I have asked several times to get this fixed and I keep getting the run around.
Sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.