Unable to have full access to my account

[LICTed]

Haven’t been able to request a temporary identification code for long time and now I can’t change paperless billing to paper billing. I wonder when I will be able to access my account.

[LawrenceC]

Hi LICTed,

Sorry you are having difficulty accessing your account online. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.