Unable to reach chat support
Aysly209
Newbie

I’m currently behind on my payments and I know it’s my fault. I fell through some hard times and was hoping to chat with you guys and get my service restored for a week until I can pay the balance in full however the chat only sends me to a link to pay my balance in order to restore service or else. I’m unable to for a week or so. Any help ? My phone is off. 

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vzw_customer_support
Customer Service Rep

We would encourage you to contact our Financial Services team for assistance with payment arrangements. We'll send you a private note with details. ~Peter

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