Unauthorized Online Payment
buggys
Newbie

Twice now I have logged in online to pay past due balance on my account. As I am clicking on the button next to the amount - somehow the system pays the entire amount, no option to even select the pay date.  The system is "rigged" to do this. Then I try to cancel the payment - click on the Cancel this payment and NOTHING happens.  Meanwhile I receive Thank you for making paymennt $.... My checking account info was saved  - though I also click everytime "Do Not save"... SOLUTION. I have REMOVED my checking account info from my profile. This is an unautorized  transaction by VERIZON.  BBB complaint to be filed..

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