Unauthorized charge
Mistervee
Newbie

I noticed a unauthorized charge of $3.26 on 11/27 on my bank statement. I know I didn’t pay such a charge. I tried to contact  Verizon on Twitter but they told me to call or to contact financial services. The must be a payment on an account I don’t have. Please help remove this charge.

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Re: Unauthorized charge
LawrenceC
Moderator Emeritus

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact Verizon Customer Support at 1-800-VERIZON during normal business hours for billing questions.

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Re: Unauthorized charge
jonjones1
Legend

@Mistervee wrote:

I noticed a unauthorized charge of $3.26 on 11/27 on my bank statement. I know I didn’t pay such a charge. I tried to contact  Verizon on Twitter but they told me to call or to contact financial services. The must be a payment on an account I don’t have. Please help remove this charge.


Contact your bank or credit card company. They can remove it faster. Tell them to do a charge back.

more drastic is to have the bank change your account number so Verizon cannot ding it.

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Re: Unauthorized charge
Misstee123
Enthusiast - Level 1

That's a waste of time. I've been unsuccessful in resolution to the same problem, only Verizon took $263.15 out of my account. 

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Re: Unauthorized charge
kh_jenn
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic. Thank you.

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