Unlink One Verizon ID
Enthusiast - Level 2

Hi There,

I've spent so many hours on the phone with Fios and Wireless.

I need to unlink my  One Verizon ID. My Wireless is linked to an old Fios account, I have a new account and have since moved  and I am missing out on many discounts and plan opportunities.

Help please!

Re: Unlink One Verizon ID
Moderator Emeritus

Hi ajsonnick,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.