Every month since I moved my service to my new apartment in January, Verizon had attempted to overcharge me by $50 ($92.47 instead of $42.48) for my Fios Internet 100/100 service. Every month I have to get on multiple chats and calls with reps who swear they've fixed it for good themselves or forwarded it on to the tech support team so they can get to the bottom of it.
While they are able to temporarily correct the price for the month, the error just pops up again next month. Worst of all, when they send me the amended bill I have to keep canceling Discovery+ because it is included in the package despite having 0 desire for it and leading to an additional $10 (re-)cancellation fee.
Can anyone help me? I'm getting desperate and I'm starting to feel my only option is to switch to Spectrum.
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