Upgrade credit

kogaclan1
Newbie

After upgrading to iPhone 15 pro max I received a bill for over $700 apparently the $400 plus credit hasn’t been subtracted from my bill call Verizon and 3 weeks ago and they said it will change when it gets closer to your due date “ due date is in 4 days and I’m not paying a house payment for a phone I will call them tomorrow and if they can’t fix it then and there I’ll be contacting ( better business bureau) before I send that kinda money. 

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vzw_customer_support
Customer Service Rep

Hello, kogaclan1. Congrats on your upgrade. Please share more info. Was the credit a trade-in credit? Please share details. 

 

-Natasha

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