Urgent: Can not redeem $50 gift card, error: {"STATUS":"ERROR", "DETAILS":"missing vz_jwt"}
r9c
Newbie

I am always getting the error when trying to redeem a gift card offer for my account

"STATUS":"ERROR", "DETAILS":"missing vz_jwt" - redeeming gift card

and then it say redeem by Dec 18th. Why is this happening it seems this is issue with lot of users in the forum.

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Re: Urgent: Can not redeem $50 gift card, error: {"STATUS":"ERROR", "DETAILS":"missing vz_jwt"}
KH-OrnEsh1
Moderator Emeritus


Hi r9c,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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