Using my own router and being charged for it
tkr2
Newbie

Hello, I was reviewing my account to see what my options are because my internet is so slow and I noticed that although I purchased my own router, I'm being charged a rent router fee.  How can this be stopped?

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Re: Using my own router and being charged for it
LawrenceC
Moderator Emeritus

Hi tkr,

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

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