Verizon 2 Accounts

[AlessandraC]

Verzion has put me to collections for an account number that is not mine. My account number shows that verizon in fact owes me $8.97. I have tried to contact verzion about this on multiple occassions and I have been put on a continous hold cycle. What do I do? This is illegal for them to have two accounts opened with my SS number without me knowing it, correct? 

[LawrenceC]

As this is a peer to peer support forum, you will need to contact Verizon directly for assistance. We have sent you a private message with contact information for a dedicated specialist who is able to help with a resolution of your issue.