Verizon Connections Employee Discount Program...HELP!!!!

I signed up for the Verizon Connections Disount Program on this past Friday. I submitted my paystub to show proof of my employment. I recieved the approval email today with the personal link to click on to enroll into the program. Here's where the problem and confusoion starts. Once I clink on the link I am brought to the main page on my "My Verizon" online account. I do not see where to enroll completely into the program or if im automatically enrolled once the link is clicked on. I went to the bill review section to see if any Verizon Connections Discount has been applied and it has not. When calling customer service, there is no help what so ever about this discount and the Verizon Connections Program doesnt even have their own representatives to asisst. This is very unhelpful. What should I do?????

Re: Verizon Connections Employee Discount Program...HELP!!!!
Moderator Emeritus

Hi Dev712,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.