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Verizon Gift Card Link Not Working
UnhappyCustome9
Newbie
‎06-09-2019 02:15 PM

I have received multiple emails regarding the Visa Gift Card which was part of my signup for service.  I have tried multiple machines, multiple browsers, etc and the link to receive the card is missing in all.  I assume that Verizon is hoping that customers will just give up.  Has anyone had success in trying to get the Visa?  If so, how?  Has anyone reached out to the NY AG?

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Re: Verizon Gift Card Link Not Working
LawrenceC
Community Manager
Community Manager
‎06-09-2019 04:26 PM

Hi UnhappyCustome9,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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