Verizon Rebate not received from 2014 for I phones

I returned two I phones in December, 2014 for trade in values to Verizon and have submission ID numbers and printed out paperwork from verizon trade in.  I have contacted them numerous times about not receiving my $100 trade in values for these phones.  Every time they said they would check and get back to me without any response.  It's now almost two years and I have yet had my credit cards from Verizon for these phones.  I have recently, as of this week, sent another phone in for a trade in and I am wondering if I will ever see this credit.  I want my $200 from the phones I traded in from December 2014.  Has anyone been in this same position?

Re: Verizon Rebate not received from 2014 for I phones
Moderator Emeritus

Hi IShop,

These forums are dedicated to Residential products and services offered by Verizon.

For help with Verizon Wireless issues, please post your topic on the Verizon Wireless community.

Thank you.