I signed up for verizon wireless a few months ago. I cancelled the service very next day due to poor reception where i live. I received a bill of over $50 for having service for 1 day and not using a single minute OR any data at all. I called the customer service to waive the fee as I never used any service. I was told I will receive an updated statement which apparently never happened and I just noticed last month that my credit score dropped over 100 points. I called Verizon but they said it was already forwarded to Convergent for collections. I called the collection agency and paid the amount due. I think my time is worth more than fighting for $50.
I had been a long term verizon wireless customer for many many years in the past without a single late payment. And they reported me to credit agencies over $50.
I do not know who i can contact in Verizon that can help me fix my credit report.
i really hope Verizon will help me fix this.
Oh, no! Dealing with credit issues can be overwhelming, especially if It's affecting your score. Verizon wants to guide you in the right direction. We sent you a Private Note. Please review at your best convenience.
~Gilbert
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