Verizon has NO Compassion!!! Looking for another Mobile Service. Long Time Customer since before 2005.
debbie717
Newbie

I recently had to cancel one of the lines on my account for a very sad reason.  It was my boyfriends phone line and I lost him a week before Christmas.  

Verizon charged me for his phone payoff in full before they would cancel the line,  Even under the extreme circumstances, they would not even issue a mere 5% discount.  

To top it all off since my account only had 2 remaining lines instead of 3, they raised the price for the two lines by $15. each.   Like they don't have enough money.  

Being totally devastated with my loss wasn't enough.  Companies like these just keep twisting the knife.  

I bet  a situation like this would not happen to one of their higher ups.  

Anyway Verizon, I know it won't matter to you at all because nothing seems to matter to verizon except $$$$$ but I will be looking into another carrier for my mobile devices.    

I hope many other customers do also.  

 

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Re: Verizon has NO Compassion!!! Looking for another Mobile Service. Long Time Customer
vzw_customer_support
Customer Service Rep

We are sending you a Private Message! *Shavonna

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