Verizon offered free iPhone 15 but getting charged for it

A_G3
Enthusiast - Level 2

Hi,  for a limited time, VZW is offering select 5G phones for free, Existing and new customers can get this deal by opening up a new line or upgrading to eligible 5G data plans. Free phones phones include iPhone 15 Galaxy S25, Pixel and more.

I upgraded to a eligible 5G data plan still do not have my free iPhone 15. And when i tried to get my free iPhone i was charged over 300.00$

 

Another VZW offering IPhone pro max on us with new line. No trade in required. Or get up to 540$ when you bring your own phone. 

Bring your own phone; receive 540 promo credit , unlimited plus and unlimited welcome gets 540 promo credit  

0 Likes
3 Replies
vzw_customer_support
Customer Service Rep

Hey there, A_G3, we certainly want to help ensure you are able to take advantage of our promotions! To make sure we're on the same page, when getting an offer for a free device, you will be buying the phone for the full retail price and then receiving monthly credits to offset the charge for the phone. Have you already purchased a phone and are not seeing those credits?

-Lauren

0 Likes
A_G3
Enthusiast - Level 2

Get iPhone 15 pro max on us (VZW) with select unlimited plans

0 Likes
vzw_customer_support
Customer Service Rep

Hello, A_G3, we want to help with any concerns you have. Have you already purchased this phone and are not seeing promotional credits?

-Lauren

0 Likes