Verizons free policy
BMackie2023
Enthusiast - Level 1

The phone is not free at all and they keep increasing your monthly bill. We returned 2 of the 3 phones we got. On the 2nd phone we were late returning it but they assured me that we would not be charged for it because they sent us a return box and label. I kept the receipt from UPS showing it had shipped and Verizon confirmed that their warehouse had received it. They still charged for the phone.

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