Visa Gift Card: Unable to Redeem
Enthusiast - Level 1

Like just about everyone else offered this promotion...EVER! I have spent way too much time trying to redeem my $100 gift card. I was told by a representative this is a known issue and to try back tomorrow, and the link does not even exist. I was also offered $200 in Google or Nest smart home products that I was able to redeem no problem. It looks like other people that have posted into the forum are directed to someone that can do something. I leave this weekened for a military tour and was hoping to leave my wife with a little extra something while I'm gone or have money to spend for the holidays.

Please escalate this to an agent.

Tags (2)
Re: Visa Gift Card: Unable to Redeem

Hi blmm1989,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.