We Are Unable To Process Your Request At This Time

[Miguel3121]

I keep getting this message when trying to reset my password to log into the Verizon Fios app. It has been days and I keep getting this message and it’s very frustrating because I am not getting the services that I paid for. 

[kh-gary]

Hi Miguel3121,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.