Weird Billing r/t mobile protection
BMAZ0916
Enthusiast - Level 1

I was going to cancel mobile protect ($17) on one of my lines and was shown that my bill would INCREASE by $30/month. How does that make any sense????

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2 Replies
vzw_customer_support
Customer Service Rep

We're sorry to hear that you're looking to cancel your equipment protection, BMAZ0916. That is indeed odd that it was showing that your bill would increase with the removal of a paid feature like that. We'd like to gather some more details about this, and offer our help. Please be on the lookout for a private note from us.

-Joseph

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Francisco2198
Newbie

Did it actually increase ? It says the same thing to me an INCREASE 

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