What the Freak Verizon?

[Torusaurus]

Bad Request

Your browser sent a request that this server could not understand.

Reference #7.d065ced8.1409112667.0

Trying to just ACCESS my bill online sends me that, or it refreshes OVER and OVER while trying to "retrieve your account information".

Cannot access "My Account" or "Pay/View my Bill".

Cannot get through on the stupid phone (I sat on hold for an hour before it hung up on me),

I've NEVER received my paper bill, so I don't even have my account number. I've been trying to pay my bill just to keep from getting late charges or service disconnection (Did I mention my bill was $53 higher than I was told it would be over the phone?) 

I've tried multiple browsers, I have tried using my cell phone... Actually calling them is a joke, and I can't get anywhere on the stupid website. At this point, I eagerly await the final month of my contract, so once it ends, I can turn tail and run to a different, BETTER service. 

[mfizzy]

Try to log in on the email page webmail.verizon.com. then click on the accounts and services link at the top of the page. It should take you into your account.

[ElizabethS]

Please let us know if that workaround was successful.

[Torusaurus]

thanks for the replies, ufortunarely, that did not solve the solution, i still cannot get to the account page. 

[ElizabethS]

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.