I cancelled my Verizon Fios account on October 31 and I'm still wating for my packing materials to return the equipment. Can I just take them to the nearest FIOS store and drop them off? I will not pay a late fee because Verizon has had ample time to ship me the packing materials. They are due back by November 30th.
Call them at 1-800-verizon
These forums are peer to peer, and not designed to get you this kind of thing.
If you can call them business days and hours. Often early morning hours 6-8 am are good.
@MisterBee wrote:I cancelled my Verizon Fios account on October 31 and I'm still wating for my packing materials to return the equipment. Can I just take them to the nearest FIOS store and drop them off? I will not pay a late fee because Verizon has had ample time to ship me the packing materials. They are due back by November 30th.
Go to a Verizon Fios store and not a reseller store. It has to be corporate and make sure you get a receipt for the return as well as watch them note the return on your account.
Much simpler than sending it back.
Good Luck
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