My father recently died and I had to sell my home in order to take care of my elderly Mom. I have been a loyal FIOS customer since they installed in our community. I needed to place a termination order. This is why I am very upset when I asked for Verizon to waive the termination fee due to' circumstances beyond my control'. I actually liked Verizon but was never informed by customer service re early termination fees when I changed a pkg thru the years just to get the right channels. Now I know why people dislike the monopoloy on cables service contract deals.
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