Will Verizon go back and listen to their recorded phone calls?

BThompson0127
Newbie

How do I get in touch with someone from Verizon who would have access to go back and listen to conversations I had with Customer Service. I was blatantly lied to.  Thanks for any help.

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vzw_customer_support
Customer Service Rep

Hello, BThompson0127. Help is here. We always strive to provide you with only the best in customer service and transparency with our interactions with you or any customer. My apologies to hear you feel that you were misled, but we can help. We cannot listen to the call, but we can review the account with you to see how we can help. Please tell us more about what is happening. 

-Natasha

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