Will the $850 credit ever be applied to my Balance due?

rocioS
Enthusiast - Level 1

Hello I am wondering if the $850 for getting the IPhone 15 Pro, upon submitting my iPhone 13 and starting a new line will ever be applied? Because I would much rather have my iPhone 13 back if it means I still owe nearly the full amount for my current iPhone 15 Pro? I called multiple times and even asked the store manager in Lincoln, Ca if I could get some kind of receipt for this credit and she assured me I would see it within the first 2 bill statements. 

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vzw_customer_support
Customer Service Rep

Happy Thursday! Being on top of your account is crucial, especially if you are encountering promo issues. Verizon is here to help.

 

You can always find offer details, through our official deals page: https://www.verizon.com/deals/.

 

Send you a Private Message. Please review at your earliest convenience.

~Gilbert

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