Won’t accept credit card
02gg
Newbie

I have a new Canadian credit card . I have been using a prior Canadian card for 16 years with no problems. When I tried paying with my new card it was declined. As I am  in Canada at this time, I have no way to pay my bill. I have wasted hours of time trying to resolve this. Even live humans can’t help me. Time for a new carrier.

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vzw_customer_support
Customer Service Rep

02gg, we understand how important it is to be able to complete your payment and we are here to assist. Can you share more with us about what you are experiencing when attempting to make the payment online or in the automated system? Did you receive any error? You shared we have been unable to assist, have we shared any reasoning as to why?

-Andi

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