I called on June 27th 2018 to cancel my services. I have an email saying "we are sorry to see you go and your services are canceled" However this is not the case. I have called SEVERAL times and keep getting the run around. This is totally insane. My services ARE NOT canceled and I keep being billed. What is the problem? I have spoken to supervisors and helpful employees, but I'm beginning to understand that this is not a mistake but a criminal act. Apparently it was a "system error"? You are an Internet company. Get it together and cancel my services. This is NOT RIGHT!!
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