Wrong Account Number on website
Mejia894
Newbie

I used to have Verizon years ago and cancelled but recently came back. I tried to pay my bill online but the website shows the wrong account number. I can't see my bill online or pay it because of this. I have tried calling Verizon about this but they were unable to help me with this. Does anyone know a way to correct this?

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Re: Wrong Account Number on website
LawrenceC
Moderator Emeritus

Hi Mejia894,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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