For the first five months of my FIOS contract I have been over-billed by $86 per month each month. Customer service agrees they are billing me too high a rate but has not fixed it. They do give me a credit each month but it involves me spending time on it monthly to get the credit. I have a long list of calls and dates when customer service was contacted. Does anyone have a contact at FIOS that ca fix this?
Hi OverbilledMike,
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