I received an email today stating that the device promotional credit was removed from my account due to a plan change. That was a move a Verizon representative recommended.
Could help me understand the situation better? Is there any way we could review this together? I appreciate your assistance in resolving this matter.
Hi amosel. I can only imagine how you are feeling right now. I would be frustrated with the email you received. I am sending you a private message, and we will get into the details to review our options for the promotion and plan that meets your needs and budget.
-Deb
No one contacted me. Just tried the customer support and had a bit talking to me, seems like there are no people that work after hours?
Start a new topic or ask questions in the open forum.
