I only have one line have been with Verizon for 3 years my bill went from$80.00 to $104.00 with no notification I looked at Bill details there is no explaination for the $25.00 increase it says my bill will be the same as it was next month $80.00 I'm done with Verizon also the insurance company assurion is a rip also I lost a $200.00 phone which I had for a couple of years paid an extra $8.00 a month for the insurance they charged me a $125.00 deductible for a rebuilt replacement phone I have had it for a year or less now and the battery has swollen to where the back of the phone is almost completely off i have tape and rubber bands on my phone to keep it from falling apart battery stays charged for 3 to 4 hours at most i can't even afford a new phone let alone take these hits from them i am on social security 69 years old and don't even get a senior discount very very disappointed
Thank you for reaching out to us with your billing questions. We are here to help and look for the most suitable plan for your needs and budget. Please tell us, what is your current plan? Did you recently make changes or add perks?
~Maria
Start a new topic or ask questions in the open forum.
