billed for cancelled account

tnesanp
Newbie

Initially, we subscribed to the account by mistake over the internet and canceled immediately. But still, I received a bill, unfortunately. So please help us to close the account Permanently.

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vzw_customer_support
Customer Service Rep

We're sorry to hear that you received a bill for a cancelled account. We want to make sure any charged are correct and we'd be happy to help you review the charges. We're going to send you a Private Note so we can help.

~Jesse

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