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billing problems

when i log into my account online it shows one account number. when i recieve my bill in the post it has a different account number. i have called up customer service and gotten bounced around from differnt departments. and wasted hours on the phone. any ideas what i can do ?  i want to pay the bill but finding it hard .. 

Re: billing problems
Community Manager
Community Manager

Hi martinarory,

Sorry you are having difficulty with your account. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue. Please remember to check your spam/junk folder if you do not hear from an agent.