billing

GHlgfc
Newbie

I thought I had signed up for the $40/mo. "welcome" plan for me and my wife.  Did this via telephone conversation with a Verizon assistant.

Verizon 2024-07-19 181411b.jpg

But when the bill came, it was QUADRUPLE what I expected:  $80 per line for two lines (instead of $40 per line), and two months at once:

Veriz-Next-Bill-Summary-05.29.2024-M.jpg

 This was in addition to other multiple problems, such as charging me for tax for a state I do not live in, and taking 3+ days of intensive phone calls to set up the account.

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