can't pay my bill online
jmparada
Newbie

I am logged into my account on the website but can not pay my bill. everytime i click on the link to pay the bill it asks me to sign in again (even if I am already logged in) and it turns into an endless loop. Very frustrated!!!

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LawrenceC
Moderator Emeritus

Hi jmparada,

Sorry you are having difficulty paying your bill online. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

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jmparada
Newbie

Ok, but I have already left the alternate phone # and email with customer service many times. I do not check verizon email nor is out land line in use. Is tehr another way to reach me (private message through this portal, perhaps)??

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