Verizon consistently lies. Every call to them involves gaslighting where they try to convince me that the problem I am calling about was actually orchestrated by me. I am being charged for things I didn't authorize. The answer I am given it that I approved these changes, and by the way, don't question your bill. It's never inaccurate, so shut up and pay it.
The last thing we want is for you to pay for anything you didn't authorize. We'll send you a Private Note so we can take a second look at the situation.
~Jesse
It seems like we didn't receive a reply to our last message. If you still need assistance, please authenticate through the previously sent link.
~Freddy
We want to do all we can to ensure that this concern is fully resolved. We are available in this forum from 8 AM to 8 PM EST if you still need help, and you can also contact us outside those hours using any of the other methods found at this link: https://www.verizon.com/support/contact-us/
Please let us know how we can assist!
-Colin
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