credit nightmare
I have had a balance on my credit report haunting me for a few years. At first I want going to pay it due to the poor service I received when I first purchased my house. I was reported to a collection agency and it affected my purchase of a car. I paid the balance of $942, and it never disappeared from my credit. It sits there in full. It's obviously paid since Verizon gave me a nice offer to come back. How can I have this nightmare end?
Re: credit nightmare
Moderator Emeritus

Hi smurf04,

Sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue. Please remember to check your spam/junk folder if you do not hear from an agent.