@vzw_customer_support I came to 2586 Central Park Avenue in New York Yonkers to pay my bill with cash but I was told the store isn’t taking cash. Then I offered to pay with card and the kiosk was down. When I asked to speak to a supervisor he was extremely rude and dismissive. “If you did auto pay you wouldn’t have to miss a payment”. “If you missed a payment that’s not my problem”. “Get out of my store”
Oh, wow! We are truly sorry to read about your recent store experience. The last thing we want is for you to have a negative impression of us. We take pride in providing a world-class experience through every venue. Verizon is here to help.
For store availability and options, check out our location database: https://www.verizon.com/stores/.
We sent you a Private Note, please review at your earliest convenience.
~Gilbert
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