deceptive advertising
Enthusiast - Level 1

I recently transferred service from Spectrum because it appeared (from advertising and talking to sales representative with Verizon) that the monthly cost would be the same with Verizon as I had with Spectrum Mobile.  NOT TRUE.  Verizon charges $9.62  for Surcharges that are not apparent when signing up for new service.  Spectrum is a straight clear program.  When they say $30 per line, it is just that!  When they say $10 for a watch, its just $10.  NOT additonal surcharge per line of approximately $9.62. My monthly bill will be Close to $70 per month more that I expected when I signed up.  The ads are bait and switch.   The ads are intentionally unclear in my opinion.