early termination fee
denny15
Newbie

attempted several times to use the etf waiver form online to confirm my address change.... i am not able to submit the form.

0 Likes
Re: early termination fee
jonjones1
Legend

@denny1 wrote:

attempted several times to use the etf waiver form online to confirm my address change.... i am not able to submit the form.


I would try to print it out, fill it out and bring it to a Verizon Fios corporate store location and not a reseller. Have them confirm the move and non service at the new location.

however you do realize that when a customer breaks a contract (via moving) it was not due to verizons doing. They may insist on your paying the early termination fee. Which is their right.

a waiver is not a right but a courtesy. For the record I never use a contract for goods and services outside of a retail service agreement on my autos, credit cards, or home.

0 Likes
Re: early termination fee
MelissaAL
Newbie

I am still trying to get a form. Have tried to contact customer service twice so far and never received a form. 

0 Likes
Re: early termination fee
jonjones1
Legend

@MelissaAL wrote:

I am still trying to get a form. Have tried to contact customer service twice so far and never received a form. 


https://www.verizon.com/myvzwidgets/widgets/etfm/views/etfmview.html?CMP=OLA_CON_OTH_22222_NA_201711...

Good Luck

0 Likes