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have still not received the $150 Google-Nest Sweetner aka FIOS Bonus reward
rdmass18
Newbie
‎12-12-2018 05:20 PM

I have registered but after several calls to Verizon, the "Where's my Reward?" link keeps showing processing in 0 days. I was told multiple different timeframes as to when the reward will ship, "you will receive email with tracking number", etc. but have still not received the $150 Google-Nest Sweetner aka FIOS Bonus reward.imageI have spoken to multiple agents at 1-800-VERIZON over the past few months.

Whom can I call to get this delivered?

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kh-gary
Moderator Emeritus
‎12-12-2018 07:08 PM
Hi rdmass18,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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