Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
i clicked every where to find a way to send an email with my inquiry regarding some new charges being added onto my bill, this is so irritating!!!!! i am put of the country and i cant call the 800 number, why isnt there a way to contact by email for any such billing issues??????????
Simply not one of the options they want to use.
You can use one of the "contact us" options that are listed on all their web pages. http://www.verizon.com/support/residential/contact-us/index.htm
Essentially call 1-800-Verizon during business hours is the best option. Only they can explain all the charges and correct any errors. There is always snail mail.