i cant find a way to send an email to inquire about additoinal charges on my account
aaa1966
Newbie

i clicked every where to find a way to send an email with my inquiry regarding some new charges being added onto my bill, this is so irritating!!!!! i am put of the country and i cant call the 800 number, why isnt there a way to contact by email for any such billing issues??????????

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tns2
Community Leader
Community Leader

Simply not one of the options they want to use.

You can use one of the "contact us" options that are listed on all their web pages.  http://www.verizon.com/support/residential/contact-us/index.htm

Essentially call 1-800-Verizon during business hours is the best option.  Only they can explain all the charges and correct any errors.  There is always snail mail.

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