instilation fee

[marcycast]

instalation fee still shows on my bill and was taken off in past months  can you please remove it

[LawrenceC]

Hi marcycast,

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

[speedracerv]

Lawrence, what do you do when Verizon customer is so bad they won't help?

[LawrenceC]

Hi speedracerv,

Please feel free to open a new topic on the forums to discuss whatever problem you are having with your Verizon product or service.