my bill

[Nan11]

I changed my acct. 2 mos ago and was not billed correct.

I feel verizon owes me a refund of 2 payments.  My current bill is $121.99, which should have been started 2 mos ago My premiums channels were right away, my bill continued the same of 2 mos????

Please let know of refund due.

[LawrenceC]

Hi Nan1,

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, or contact Verizon Customer Support at 1-800-VERIZON.