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I am having the same issue as this forum:

Now it is acting like a pop-up and keeps opening in a new window when I try to access certain web pages (i.e. my garage door opener website).  I also just moved into a new house and have spent at least three hours on the phone with Verizon tech support - each time they think it is fixed, but happens again after I hang up.  Also, already confirmed that no issues with billing... 

Community Manager
Community Manager

Hi gdr,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.